Epicor
780 Case Studies
A Epicor Case Study
American Refrigeration Supplies, a long-established wholesale distributor of refrigeration, air conditioning, heating parts, supplies, and equipment, was held back by an outdated on-premises data system that couldn’t keep up with growth or changing customer expectations. The company needed a cloud-based ERP partner that could support a major internal transformation, streamline operations, and help modernize its distribution business, which led it to evaluate Epicor and Epicor Prophet 21.
Epicor implemented Prophet 21 in the cloud, giving American Refrigeration Supplies a flexible, secure platform with real-time data, streamlined workflows, and features such as API integration and online capabilities. The result was faster order entry, returns, purchase orders, and item additions, with some multi-step tasks reduced to a single step taking minutes; sales also grew during the transition, and the move to the cloud helped the company avoid disruption during a ransomware attack on its old server.
John White
President