Case Study: Valley Container achieves paperless invoicing and streamlined operations with Epicor NowForms (Epicor)

Valley Container - Customer Case Study

Valley Container Corp., a Bridgeport, Connecticut corrugated packaging manufacturer serving New England with custom displays and packaging, faced inefficient, paper-heavy processes across accounting, shipping and customer service. Managing invoicing for four separate companies and product lines, handling bills of lading with pre-printed carbon forms, and extensive manual data entry led to missing information, errors, slow customer responses and high costs for forms and postage.

By deploying Epicor HRMS Gen/2 with Epicor NowForms electronic document management integrated into their business system, Valley Container moved invoices and delivery paperwork to an electronic workflow. The company eliminated much of its manual data entry and pre-printed form use, improved document retrieval and customer-service responsiveness, freed accounting time, and reduced costs by emailing invoices and cutting postage and form expenses.

Valley Container

Robert Niedermeier

General Manager