Epicor
780 Case Studies
A Epicor Case Study
Dewey’s Auto Supply is a family‑owned, single‑store auto parts wholesaler in Wanatah, Indiana with a ten‑person team serving local repair shops and retail customers. Facing pressure from national chains, the company needed to boost efficiency, profitability, and customer loyalty while maintaining its independent, service‑focused reputation.
Dewey’s implemented Epicor Eagle for the Aftermarket along with LaserCat 3, Cover‑to‑Cover, and ListingExpert, enabling counter and back‑office staff to email/fax invoices and part photos, automate purchasing with order‑point calculations, and list inventory online. The result: time savings, better purchasing decisions and pricing research, increased online sales without adding personnel, and a scalable platform to support continued growth.
Chad Howell
Manager