Case Study: Utility Supply Company achieves 99.5% inventory accuracy and increased profit margins with Epicor Prophet 21

Utility Supply Company - Customer Case Study

Utility Supply Company is a family-owned Indianapolis distributor of water, sewer and storm drainage products serving contractors and municipalities from four locations. Faced with a competitive market and the need to better track thousands of SKUs across sites, the company sought to improve inventory visibility, apply current pricing consistently, and streamline billing, accounting and collections.

Utility Supply implemented Epicor Prophet 21 ERP in 2010, gaining real-time stock snapshots across locations, a paperless transaction trail, and easier order and pricing workflows. The system drove a 99.5% inventory accuracy rate, reduced stockouts and double-allocations, improved margins by signaling low availability and enabling cost-effective restocking, and sped up sales, invoicing and collections processes.

Utility Supply Company

Bill Pelham

General Manager, Utility Supply Company