Case Study: United Electric Supply achieves 30% manpower savings and improved accuracy with Epicor Eclipse

United Electric Supply learns and grows with Epicor® Eclipse™

United Electric Supply is a nationally recognized, employee‑owned full‑line electrical distributor headquartered in New Castle, DE, with 21 branches, 340 employees and about $200M in annual revenue. After a two‑year search for a scalable, industry‑specific ERP that could handle growth and electrical‑industry needs like manufacturer rebate management, the company selected Epicor Eclipse.

Implemented in about nine months, Epicor Eclipse automated three regional distribution centers with an RF warehouse system, boosting accuracy and cutting warehouse manpower by an estimated 30%. The system also enabled United Electric to serve more locations with fewer staff, improved customer service through EDI notifications, and continues to deliver valuable new features and vendor support to streamline freight estimating, product lifecycle transitions, and other processes.

United Electric Supply

Rich Chadwick

Director of Organizational Improvement