Epicor
780 Case Studies
A Epicor Case Study
Tuff Shed, a Denver-based modular building manufacturer since 1981, faced slow, error-prone quote-to-build processes: sales reps relied on lengthy back-and-forth conversations and hand-drawn sketches that manufacturing couldn’t reliably use, while a custom configurator lacked rules, CAD integration, and cross-system data, causing days or weeks of delay and manual workload across engineering, sales, and channels.
By implementing Epicor CPQ with Salesforce, Tuff Shed moved from weeks to minutes for accurate, visual quoting and automated CAD outputs for engineering and shop-ready cut sheets. The omnichannel configurator supports 500 internal users, 2,000 Home Depot users, and 4,000+ daily website visitors, driving a 5% lift in close rates and a 6% rise in average sale price, $7.6M in sales, $875K more margin from reduced discounts, $1.1M in material savings, $2.9M saved from fewer job-site errors, and 500,000 fewer sales calls.
Erik Peterson
Salesforce Product Manager