Case Study: T. J. Snow Company, Inc. achieves 30% sales growth and real-time inventory visibility with Epicor Prophet 21

T.J. Snow enhances core competencies with Prophet 21

T.J. Snow Company, a Chattanooga, Tennessee–based general distributor and light manufacturer with about 85 employees and ~$20M in annual revenue, faced growing operational strain from legacy software that couldn’t support both manufacturing and distribution or provide real-time inventory and efficient customer pricing. Leadership needed a scalable system to unify processes, eliminate manual workarounds, and improve customer service and financial performance.

T.J. Snow implemented Epicor Prophet 21 ERP with the doc-link document management add-on, gaining integrated real-time inventory, tailored pricing, faster invoicing, and digital document access. The changes drove roughly 30% higher sales, preserved profit margins while offering better customer discounts, sped accounts receivable, improved shipping/accounting/service, and eliminated 26 physical file cabinets for stronger audit and disaster readiness.

T. J. Snow Company, Inc.

David Hetzler

President