Case Study: Tieman Industries achieves complete production visibility and improved cash-flow control with Epicor ERP

Tieman Industries - Customer Case Study

Tieman Industries is a family‑owned Australian manufacturer (founded 1953) that designs and builds liquid road tankers, loading dock products, hoists, tail lifts and vehicle accessibility equipment, supported by a nationwide team of 65 service technicians. The company faced siloed systems and limited visibility of work in progress across its engineer‑to‑order and make‑to‑stock operations and needed an integrated solution to manage production, engineering and after‑sales service — including mobile field teams.

Tieman implemented Epicor ERP, starting with its tanker division, to integrate finance, engineering, production, planning, purchasing and field service. The system delivered real‑time job visibility and drill‑down traceability, improved cash‑flow control, demand and resource management, and more efficient service dispatching — all under budget — and positioned Tieman to pursue PLM and mobile capabilities next.

Tieman Industries

Marcel Wynn

General Manager