Case Study: Texcel achieves 90% faster document scanning and major paper-storage savings with Epicor Prophet 21 and doc-link

Texcel - Customer Case Study

Texcel, a Houston-based international distributor of industrial hose and sheet rubber with 35 employees, faced rising costs and lost productivity from manual paper handling and offsite document storage. After replacing a limited homegrown system with Epicor Prophet 21, the company needed a way to streamline document processing that was tying up accounting and sales staff.

By adding Epicor Prophet 21 with doc-link integrated document management, Texcel automated scanning, indexing, and linking of shipping and transactional documents to the ERP. The solution cut scanning time from 2–3 hours to about 15 minutes (up to a 90% reduction), lowered long-term paper storage costs, freed employees for higher‑value tasks, and gave Inside Sales instant access to bills of lading, POs and pick tickets; Texcel is now rolling out AP workflow and OCR for further efficiency gains.

Texcel

Linda Gibson

Vice President of Administration, Texcel