Case Study: Symetrics Industries, LLC achieves near-100% on-time delivery and improved data visibility with Epicor 9

Symetrics Industries, LLC - Customer Case Study

Symetrics Industries, a Melbourne, FL–based aerospace and defense electronics manufacturer with about 140 employees, produces AS9100/ISO-certified countermeasure systems for government and prime contractors. Facing strict traceability and quality requirements plus the need to adapt to new designs and scale efficiently, the company sought an upgraded ERP to automate and streamline operations and improve data flow across the enterprise.

Symetrics implemented Epicor 9 as an end-to-end ERP, consolidating information into a single source of truth and automating processes from proposal to delivery. The system improved operational visibility and forecasting, shortened cycle times, reduced errors and manual labor, achieved near‑100% on-time delivery, and supported 67% revenue growth since 2005 without adding manufacturing headcount.

Symetrics Industries, LLC

Peter Volkert

Director of Operations