Case Study: Steel Blue achieves 10–15% faster order preparation and improved operational efficiency with Epicor Kinetic

Steel Blue - Customer Case Study

Steel Blue is a Western Australian safety-footwear maker founded by five industry veterans and known for its Trisole® Comfort Technology and global reach (11 million pairs sold across 40 countries). As the business expanded, increasing shipping and receiving across multiple warehouses exposed limitations: no real-time data, inefficient order consolidation, and a need for flexible, scalable software to support growth.

Steel Blue implemented Epicor Kinetic to centralize integrations, configure real-time dashboards, and adopt distribution best practices. The solution consolidated ordering workflows, cut order-preparation time by 10–15%, delivered accessible productivity metrics for warehouse managers, and significantly improved customer service by enabling combined shipments with separate invoicing, supporting smarter, data-driven decisions.

Steel Blue

Garry Johnson

Chief Executive Officer