Case Study: Spahn & Rose achieves 1–2% margin improvement and streamlined ordering with Epicor Business Accelerator

Spahn & Rose - Customer Case Study

Spahn & Rose is a century-old lumber retailer based in Dubuque, Iowa, operating 25 stores across four states with roughly $99M in annual sales. After five years on the Epicor Falcon system, the company realized it wasn’t leveraging the software fully and engaged Epicor’s Business Accelerator to identify and prioritize improvements.

An on-site consultant delivered a detailed action plan and follow-up coaching, leading to pricing and margin refinements, tracked special-order returns, and activation of the Andersen iQ interface for automated quoting, invoicing and purchasing (saving at least an hour per Andersen order). The changes improved margin control and increased overall margins by 1–2%, while making special-order SKUs more visible and setting the company up for continued system-driven gains.

Spahn & Rose

Dan Wachtel

IS Manager, Spahn & Rose