Case Study: Sneade’s Ace Home Centers achieves fuller stores and fewer stockouts with Epicor Eagle Inventory Planner

Sneade's Ace Home Centers - Customer Case Study

Sneade’s Ace Home Center is an independent hardware and lumber retailer with two locations in Maryland. The company struggled with a time-consuming, manual inventory process that required weekly order-point calculations and led to frequent overstocks during peak seasons and stockouts the rest of the year, causing customer dissatisfaction.

In April 2012 Sneade’s implemented Epicor Eagle and Epicor Eagle Inventory Planner, which doubled the ease of making inventory changes and calculating order points. The Planner’s forecasting and “slide rule” adjustments let them raise stock levels 20% for seasonal surges and scale back quickly when demand fell, saving significant staff time, reducing out-of-stock complaints, keeping shelves fuller, and delivering an ROI that Sneade’s says has already paid for itself.

Sneade's Ace Home Centers

Dave Sneade

President/Owner