Case Study: A. Fillinger Inc. achieves competitive pricing, a 25% reduction in excess inventory, and increased sales with Epicor

Sets More Competitive Pricing, Reduces Excess Inventory, and Exceeds Goals

A. Fillinger Inc., a fourth-generation millwork and cabinetry business in Milwaukee that stocks over 25,000 hardware products, faced pressure from local competition to price more aggressively, improve inventory management, and boost sales of complex custom millwork. The owners needed better visibility and tools to protect margins while responding to changing market conditions.

By implementing Epicor Eagle with Pricing Planner, Inventory Planner, and Performance Manager, Fillinger’s automated competitive price checks, optimized reorder points, and used market-basket analysis to create product bundles and upsell opportunities. The company now prices more competitively while meeting margin targets, cut Ace inventory by 25%, saved 10–15% of the time spent on order-point adjustments, and increased sales and employee performance through clearer reporting and targeted sales coaching.

A. Fillinger Inc.

Ryan Fillinger

Co-owner