Case Study: Tweedy and Popp achieves streamlined cloud-based retail management with Epicor Propello

Seattle’s Oldest Hardware Store Renews with Cloud

Tweedy and Popp, a Seattle hardware chain with five stores dating back to 1920, needed a more efficient way to manage its operations. Owner Tom Paik wanted to replace separate on-premises systems that were time-consuming to maintain and disruptive during updates, and turned to Epicor for a cloud-based retail management solution.

Epicor implemented Epicor Propello, a 100% cloud-based POS and retail management system that simplified updates, improved security, and gave staff a more intuitive browser-based interface. With Epicor, Tweedy and Popp can quickly look up items, process returns more easily, and access real-time sales, best-seller, and customer purchase data—helping modernize store operations and supporting future eCommerce plans.

Tweedy and Popp

Tom Paik

Owner