Epicor
780 Case Studies
A Epicor Case Study
Rembrand Timber, Scotland’s largest timber merchant with 17 branches, operates as a “construction store” serving trade and public customers. After the 2008 downturn the company discovered its legacy systems produced time-consuming reporting, poor stock control, limited integration with internet/email and a heavy IT reporting burden—constraints that risked holding the business back as it expanded.
Rembrand implemented Epicor BisTrack to centralize stock management and deliver built-in business intelligence and workflows (POD downloads, automated delivery and order emails). The solution sped up reporting, improved stock accuracy and customer service, reduced IT effort and cut costs—about 25% on postage, 20% on stock holding and roughly 50% on printing/stationery—while supporting the company’s continued growth.
Jeff Low
Director