Case Study: C.A. Lindell & Son, Inc. saves 2–3 hours per week and boosts scheduling accountability with Epicor Scheduling+ from Epicor

Saves up to three hours weekly with new workforce management solution

C.A. Lindell & Son, Inc. is a single-location home center and lumber yard in Canaan, Connecticut (40 employees; a 20,000 sq. ft. hardware store plus a 60,000 sq. ft. drive‑through lumber warehouse). Managers struggled with a time-consuming, error-prone scheduling process, tracking time-off requests and routine shift tasks, poor schedule communication, and a lack of employee accountability.

The company implemented Epicor Eagle and the cloud-based Epicor Scheduling+ to manage schedules and embed task assignments. The solution cut schedule management time by about 2–3 hours per week, reduced the number of staff handling schedules, enabled multi‑week planning to prevent coverage issues, improved task completion and accountability, and provided hot/cold floor and POS-linked data for better staffing and payroll reconciliation.

C.A. Lindell & Son, Inc

Bob Riva

Co-Owner