Case Study: Emergent Safety Supply, a safety distributor, achieves quadrupled sales and faster shipping with Epicor Prophet 21

Safety Distributor Successfully Improves Business Operations With Epicor Prophet 21

Emergent Safety Supply, a national distributor of janitorial and safety products founded in 1985, faced paper-driven, manual operations and frequent errors after a 2011 change in ownership. The company needed to improve customer service, operational visibility, and scalability to support growth and future acquisitions.

In 2012 Emergent migrated to Epicor Prophet 21, consolidating data, automating processes, and enabling faster order handling with features like release scheduling. The change delivered measurable results: sales quadrupled (a 300% increase), shipping was reduced from four days to one, internal productivity improved, and the company doubled volume through an acquisition with no increase in staff.

Emergent Safety Supply

Mary Porter

Chief Executive Officer