Case Study: Arrowhead Building Supply achieves improved productivity and inventory control with Epicor BisTrack

Roofing and building supplies distributor improves productivity and inventory control with Epicor BisTrack

Arrowhead Building Supply, a six-location distributor of roofing and exterior building materials serving professional contractors in Missouri, Illinois and Arkansas, struggled with an aging distribution management system that made multi‑location inventory, order management, reporting and statement retrieval slow and costly to customize. Routine tasks like finding invoices, generating reports and tracking deliveries were time-consuming, hampering productivity across sales, warehouses and accounting.

After implementing Epicor BisTrack (including the Web Track portal), Arrowhead gained branch- and remote-site visibility, easier access for contractors and suppliers, and streamlined workflows for procurement, inventory control, dispatch, accounts payable and receivable. The company now benefits from faster order processing and audits, improved delivery tracking, intuitive reporting and dashboards, and a reduced need for expensive custom reports—freeing staff time and improving customer service.

Arrowhead Building Supply

Tami Pogue-Dohrman

Controller