Case Study: Arnold Lumber Company achieves faster, more accurate supplier invoice processing and saves 30 hours/week with Epicor BisTrack AP Automation

Rhode Island-Based Lumber Company Has Faster, More Accurate Supplier Invoice Processing with Epicor BisTrack AP Automation

Arnold Lumber Company, a Rhode Island–based lumber and mill shop founded in 1911 with more than 150 employees and four locations, faced growing strain on accounts payable as revenue and purchasing volume increased. Manual supplier invoice processing and extensive paper filing threatened efficiency and risked the need to expand AP headcount while creating data-entry errors and slow approval cycles.

By implementing Epicor BisTrack and BisTrack AP Automation (using OCR and ScanTrack), Arnold automated invoice data capture, PO matching, and approvals and converted to a paperless workflow. The change saved about 30 hours per week (including roughly four hours per day from automatic matching), maintained a one-person AP department instead of hiring new staff, improved invoice accuracy, and streamlined access to documents.

Arnold Lumber Company

Dave Whitney

Director of Finance