Case Study: Revere Electric Supply Co. achieves 75-95% faster, more accurate order processing with Epicor AutoOrder (Epicor)

Revere Electric Supply Co. - Customer Case Study

Revere Electric Supply Co., a Chicago-based electrical distributor with five stores serving OEMs, machine builders and panel shops, needed to streamline inbound order processing for customers that couldn’t or wouldn’t implement EDI. The company wanted a solution that required no process changes, specialized IT infrastructure or customer-side expertise and would reduce manual dual‑entry and errors.

Revere implemented Epicor Eclipse with the AutoOrder module to automatically convert emailed or faxed computer-generated purchase orders into electronic sales orders. In a pilot with 30 customers the solution delivered 75–95% faster order entry, improved accuracy, lower processing costs, greater customer satisfaction and freed staff to focus on higher‑value tasks, with plans to roll it out to more accounts.

Revere Electric Supply Co.

Mike Prepelica

Director of Information Technology, Revere Electric Supply Company