Case Study: Southern Leather Company retains market leadership and halves year-end processing with Epicor Prophet 21

Retaining Leadership and Profitability In a Declining Market

Southern Leather Company, a fourth‑generation, Memphis‑based distributor founded in 1912 and the largest full‑service U.S. supplier of shoe repair and store products with warehouses in six cities, faced a steadily declining market and needed better process controls, inventory management, job streamlining, and ways to pursue new market opportunities while retaining leadership and profitability.

The company implemented Epicor Prophet 21 to replace a legacy system, gaining live, multi‑location inventory visibility, real‑time posting to the general ledger, integrated accounts payable controls, and modern order processing. Results included same‑day fulfillment from other branches, continual inventory counts, streamlined accounting, and a 50% reduction in year‑end processing time (from more than two months to under a month) with fewer staff, plus cost savings, expanded niche selling and internal promotions.

Southern Leather Company

Cindy Loewenberg

Project Manager