Case Study: Gasser True Value Hardware and Farm Supply achieves faster, more organized scheduling with Epicor Scheduling+

Retailer gains from fast and convenient workforce management software

Gasser True Value Hardware and Farm Supply is a fourth‑generation, family‑owned retailer with six stores across Wisconsin, Illinois, and Iowa and about 100 employees. The chain faced challenges managing floor coverage, building and communicating employee schedules, and handling time-off requests that were previously tracked on sticky notes or through informal conversations.

By deploying Epicor Eagle and cloud‑based Epicor Scheduling+, managers and staff can view schedules, submit and approve time‑off, and use drag‑and‑drop templates to schedule by position and task. The solution reduced time spent creating and updating schedules, made it faster to find qualified shift coverage, consolidated employee contact information, and improved communication—resulting in a more organized team and fewer scheduling errors.

Gasser True Value Hardware and Farm Supply

Vicci Rhoden

Human Resources Assistant