Case Study: Rembrand Timber achieves improved stock control and faster business intelligence with Epicor BisTrack

Rembrand Timber - Customer Case Study

Rembrand Timber, Scotland’s largest independent timber merchant with 17 branches, found its legacy systems were slowing growth—reporting was time-consuming, stock control was unreliable, and poor integration with email and web channels increased admin and operating costs. Management realised these limitations were holding the business back as it expanded and sought a supplier that could support future growth.

Rembrand implemented Epicor BisTrack across the group, delivering real‑time business intelligence, tighter stock management and better customer communications (PODs, delivery notices and emailed documents). The rollout reduced the IT reporting burden, improved customer service and generated measurable savings—about 25% on postage, 20% on stock holding and up to 50% on printing—while better positioning the company for continued expansion.

Rembrand Timber

Jeff Low

Director