Case Study: Southeast Missouri Builder's Supply achieves faster checkout and 50% quicker inventory counts with Epicor Eagle

Relies on Epicor Eagle to exceed customer expectations

Southeast Missouri Builder’s Supply is a single‑store, 20‑employee lumber and building materials retailer in Cape Girardeau, Missouri, serving contractors, home builders, and homeowners. Surrounded by competition, the business needed to stay competitive with commercial accounts, increase staff productivity, and maintain a high level of customer service.

By implementing the Epicor Eagle Core Upgrade and modules—including Mobile Inventory, Dynamic Promotions, Mobile POS, and Document Manager—the company streamlined inventory and checkout processes and automated promotions and invoicing. Results included cutting aisle cycle counts from about an hour to 20 minutes, halving inventory tasks, faster checkout through pre‑scanning, increased unit and dollar sales from targeted promotions, and reduced paperwork for commercial customers, making the business more efficient and competitive.

Southeast Missouri Builders Supply

John Beaudean

Sales and IT Manager