Case Study: Snow’s Home and Garden achieves competitive advantage and real-time, mobile-enabled customer service with Epicor Eagle

Relies on Epicor Eagle software to deliver competitive advantage

Snow’s Home and Garden is a fifth‑generation, family‑owned retailer founded in 1887 with two stores on Cape Cod (Orleans and Cape Cod, MA). Facing the challenge of remaining competitive as an independent retailer, Snow’s needed better ways to buy and manage inventory and to deliver fast, value-driven service to customers.

By implementing Epicor Eagle and related tools (Compass, Dynamic Promotions, Mobile POS/Manager) with Epicor Professional Services, Snow’s gained real‑time analytics, mobile checkout and inventory lookup, and flexible targeted promotions. The result: faster decisions and checkout, improved customer service and loyalty marketing, more efficient buying (reducing buyers from five to three), and a stronger competitive edge against big‑box retailers.

Snow's Home and Garden

Sid Snow

President and CEO, Snow’s Home and Garden