Case Study: Regency Lighting achieves simplified, accurate multi-state sales tax compliance with Epicor Prophet 21 & Tax Connect

Regency Lighting simplifies and improves its tax compliance

Regency Lighting, a Chatsworth, California–based electrical distributor with 335 employees and $130M in annual revenue, faced a complex national sales tax environment that stretched across nearly every U.S. jurisdiction. The company needed sales-tax automation that would integrate with its Epicor Prophet 21 ERP without costly customization to correctly tax a mix of tangible products and service-oriented items (like labor and freight) and reduce audit liability.

Regency implemented Epicor Prophet 21 with Epicor Tax Connect (powered by Avalara AvaTax) in 2013, serving as a beta site for the integration. The solution now prepares jurisdiction-specific tax documentation in 46 states, provides real-time, granular tax calculations, improves accuracy between taxed and non‑taxed items, streamlines filing and reporting, and reduces exposure in the event of audits — all without degrading system performance.

Regency Lighting

Lianne Martel

Director of Business Systems