Case Study: Boers & Co achieves reduction of customer lead-times from eight to three weeks with Epicor ERP 10

Reducing customer lead-times from eight to three weeks with Epicor ERP 10

Boers & Co FineMetalworking Group, a 100‑year‑old precision manufacturer in Schiedam, Netherlands, faced rising customer demands for faster, more comprehensive information and real‑time visibility. Its ERP access was limited to desktops and could not fully support a Quick Response Manufacturing (QRM) strategy needed to shorten lead times and improve collaboration across the supply chain.

Boers implemented Epicor ERP 10, adding touch‑screen shop‑floor terminals, barcoding and integration with CRM and document management to provide a single, real‑time view of inventory and jobs. The change enabled rapid QRM practices, cut customer lead‑times from eight weeks to three, reduced indirect labour costs by 15%, and delivered better scheduling, supplier collaboration and competitive advantage.

Boers and Co

Ronald Koot

CEO and Owner