Case Study: Nordiques Outillage & Accessoires d'autos achieves greater efficiency and eCommerce growth with Epicor Eagle

Québec’s Nordiques expanding retail business with Epicor® Eagle® system

Nordiques is a family-owned automotive parts and service business in Québec City with a single retail location and a long-standing local customer base. Facing outdated technology, the company needed to streamline administrative processes, reinforce customer service, boost profitability across product lines, and launch a B2C eCommerce channel to extend its reach.

Nordiques implemented Epicor Eagle for the Aftermarket, integrated with PartExpert, LaserCat and Epicor Compass analytics, and launched a fully functional eStore. The new system sped up counter sales, improved reporting and inventory control, enabled emailing invoices/statements and faster pricing updates, and set the business up to grow retail share and margins as online sales expand.

Nordiques Outillage & Accessoires d'autos

Denis Bérubé

Co-Owner