Case Study: PTI Group achieves greater efficiency, traceability, and global growth with Epicor

PTI Group - Customer Case Study

PTI Group, a leading distributor in Indonesia, wanted to use ERP to improve efficiency, speed up insight, and support expansion into new product areas and global markets. Facing the challenge of managing rapid growth, serial tracking, forecasting, and warranty claims across a large and growing inventory, PTI Group chose Epicor Kinetic to help scale its operations.

Epicor implemented automation, traceability, and analytics to streamline PTI Group’s supply chain, finance, and sales processes. The results included about a 20% reduction in waste, faster month-end close reporting by about two weeks, and better decision-making through dashboards and business activity queries. Epicor also helped PTI Group expand its product portfolio, enter Southeast Asian markets, and integrate eCommerce to grow reach while limiting sales headcount.

PTI Group

Christophorus Fernandes

IT Manager