Case Study: United Electric Supply achieves 30% labor savings and 12% margin growth with Epicor Eclipse

Productivity and Growth with Epicor Eclipse

United Electric Supply, an employee-owned full-line electrical distributor headquartered in New Castle, DE, operates 21 branches across the Mid‑Atlantic with 340 employees and about $200M in annual revenue, stocking over 23,000 items from 250+ manufacturers. After a two‑year search for a scalable, industry-specific ERP to support growth and diverse customer needs, the company selected Epicor Eclipse.

Implementing Epicor Eclipse—including RF warehouse automation across three regional distribution centers—improved accuracy, cut warehouse manpower by an estimated 30%, and enabled growth to more locations with fewer staff. Additional features like Strategic Pricing Associates lifted stock margin gross profit by 12% year‑over‑year, while EDI notifications and ongoing Eclipse enhancements boosted customer service and operational flexibility.

United Electric Supply

Rich Chadwick

Director of Organizational Improvement