Case Study: Priceline achieves two-week-to-four-hour invoicing and rapid ROI with Epicor Enterprise

Priceline.com - Customer Case Study

Priceline, a Victoria-based retail chain with a national presence and 300 stores, was preparing for aggressive growth and needed to solve major invoicing and accounting bottlenecks. The finance team manually processed about 5,000 invoices a month—a task that took roughly two and a half weeks, required constant babysitting of faxing equipment, introduced data‑entry errors and hurt cash flow and productivity.

Priceline upgraded to Epicor Enterprise (including financial modules, Import Manager and Message Manager) and completed a smooth implementation. Invoicing time fell from weeks to four hours, printing and postage savings paid for the upgrade in under 14 weeks, and data integrity and operational efficiency significantly improved—freeing the accounts team for more proactive work and paving the way for further automation.

Priceline

Arthur Tchetchenian

Credit Manager, Retail, Priceline