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A Epicor Case Study
Petro Ace Hardware is a family-run 10,000 sq. ft. hardware and home center in Inkerman, Pennsylvania, competing with big-box retailers while serving a local community. The seven-employee store struggled with keeping inventory at optimal levels, getting easy access to actionable reports, maintaining Ace system integration, and efficiently training seasonal staff—issues that even worsened during a brief switch to a less integrated POS provider.
By returning to Epicor Eagle and deploying Eagle Inventory Manager, Training On Demand, and Epicor Professional Services, Petro Ace regained Ace integration, robust reporting, and better inventory planning. The result: at least one additional inventory turn, improved cash flow from a healthier product mix, and greater staff efficiency through structured training and support.
Thom Petro
Managing Partner