Case Study: Petitti Garden Centers achieves 25% sales growth and 6% profit increase with Epicor Eagle

Petitti Garden Centers - Customer Case Study

Petitti Garden Centers is a Cleveland-based lawn-and-garden retailer with nine stores and a highly seasonal, perishable inventory profile. The company struggled with managing perishable SKUs, aligning inventory to unpredictable seasonal demand, and building repeat business—challenges that left inventory accuracy around 70% and limited profitability.

Petitti implemented Epicor solutions including Eagle N Series, Compass, Eagle Loyalty, Performance Manager, Mobile Manager, and professional services and training. The result: inventory accuracy climbed to over 90% (a ~20% improvement), production was reduced by 20% in year one, about 80% of customers joined the loyalty program, and the retailer achieved roughly a 25% increase in sales and a near 6% increase in earnings before taxes.

Petitti Garden Centers

AJ Petitti

Vice President of Operations, Petitti Garden Centers