Case Study: Patrick Lumber Company achieves 15%+ administrative efficiency and faster, more accurate inventory reporting with Epicor LumberTrack

Patrick Lumber Company - Customer Case Study

Patrick Lumber Company, a Portland-based distributor, importer, and exporter of West Coast and value-added wood products for doors, furniture, cabinetry and millwork, needed to run an efficient, value-added distribution network while preserving strong supplier and customer relationships and profitability. The company struggled with an inefficient legacy system that relied on manual processes to track inventory and remanufacturing costs, limiting administrative efficiency and timely access to critical trading data.

Patrick Lumber implemented Epicor LumberTrack to automate sales, purchase and work orders, remanufacturing cost tracking, and document management. The solution enabled direct uploads of mill tally sheets, real-time dashboards, and customizable views, delivering at least a 15% increase in administrative efficiency, more accurate inventory and margin control, faster reporting (including a 40-hour annual time savings on trading reports), quicker invoicing, and the ability to grow without adding clerical staff.

Patrick Lumber Company

Mark Auxier

Chief Financial Officer