Case Study: National Marker Company achieves faster order processing and ROI with Epicor AutoOrder

National Marker Company - Customer Case Study

National Marker Company, a 70-employee national leader in safety identification based in North Smithfield, Rhode Island, needed a low-cost order-entry solution to eliminate time-consuming manual re-keying of customer purchase orders without changing processes or adding specialized IT. Handling many small orders, the company sought a way to speed entry and reduce bottlenecks while avoiding the expense and complexity of full EDI implementations.

National Marker deployed Epicor Prophet 21 with Epicor AutoOrder (as a beta site), which automatically converts computer-generated POs into electronic sales orders without OCR or process changes. The transparent rollout covered nine customers and delivered clear results: faster, more accurate order processing, reduced order-processing costs, freed staff for higher-value work, measurable ROI, and the ability to enter more orders without adding headcount.

National Marker Company

Jeff Morris

IT Manager, National Marker Company