Case Study: Murdoch’s Ranch & Home Supply achieves 15-store expansion and real-time, integrated operations with Epicor Eagle

Murdoch's Ranch and Home Supply - Customer Case Study

Murdoch’s Ranch & Home Supply, a Bozeman, Montana–based farm and ranch retailer, grew from a single store in 1994 to 15 locations and two distribution centers serving four states. As the chain expanded, Murdoch’s struggled with manual, time-consuming inventory processes and limited visibility into sales and operations across multiple locations, making timely decision‑making and accurate reporting difficult.

Murdoch’s implemented Epicor Eagle (with RF, Business Advisor, and Epicor Compass) to integrate POS, receiving, inventory and reporting across the business. The solution automated inventory tracking, delivered real‑time sales and customer data, and turned reports that once took days into minutes—enabling faster corrections, better scheduling, clearer vendor analysis, and reliable, company‑wide operational visibility.

Murdoch's Ranch and Home Supply

Rick Ungersma

President of Retail Ops, Murdoch’s Ranch & Home Supply