Case Study: PaulB Wholesale achieves 40.3% fewer stock-outs and 17% reduced purchasing labor with Epicor

Multi-Location Hardware and Wholesale Business Focuses on Growth With Epicor Solutions

PaulB Hardware and PaulB Wholesale, a family-owned hardware and wholesale business based in Lititz, Pennsylvania with three locations and about 150 employees, needed to replace a 30-year-old system to support growth, improve inventory visibility, and better manage pricing, special orders and warehouse operations. The company’s challenge was to find a robust, integrated solution that would reduce stock-outs, streamline purchasing and ordering, and support future expansion.

They implemented Epicor Eagle N Series with Compass, Performance Manager, Inventory Planner, Mobile Manager, Advanced Special Orders and an integration to PathGuide Latitude WMS. The new system improved decision-making and pricing management, cut “empty hook” stock-outs by 40.3%, reduced purchasing labor costs by 17%, raised gross profit by 1.5%, lowered average inventory in stores, and streamlined management of roughly 7,500 special orders a year—positioning the business for further growth.

PaulB Wholesale

Jim Hostetter

President