Case Study: Alamo Ace Hardware and Garden Center achieves streamlined operations, improved inventory management, and faster reporting with Epicor Eagle N Series

Moving from ECi RockSolid POS to Epicor Eagle N Series software improves business management

Alamo Ace Hardware and Garden Center is a two-store, 100-employee independent hardware and garden retailer in Alamo and Danville, California, offering lumber, paint, garden supplies and handyman services. The company struggled with a limited POS system (ECi RockSolid) that constrained operations, delivered weak inventory control, and made reporting time-consuming and inaccessible for decision-making.

Alamo Ace implemented Epicor Eagle N Series with Epicor Compass to gain robust retail management and analytics; streamlined workflows for ordering, receiving and label printing; and easy access to critical reports and dashboards. The new solution improved productivity and inventory management, freed staff to focus on customers (saving about seven hours per week on labeling alone), and delivered the reporting and insights needed to make better operational and margin-improving decisions.

Alamo Ace Hardware and Garden Center

Keith Gilbert

General Manager