Case Study: Miller UK achieves scalable growth and real-time visibility with Epicor Kinetic

Miller UK - Customer Case Study

Miller UK Ltd., a Cramlington-based manufacturer of quick couplers, buckets and attachments for construction, excavation and mining with around 180 employees and global customers, had outgrown its single-site ERP. The legacy system lacked integrated accounting, visibility into stock in-transit, production/WIP tracking and a product configurator, making it hard to manage multi-site/multi-warehouse operations, costs and customer selection as the business expanded.

Miller selected and rapidly implemented Epicor Kinetic in 2016, gaining integrated accounting, multi-site/multi-currency support, advanced production and purchasing, and a configurable platform. The result was clearer cost and margin visibility, improved job tracking, supply-chain and WIP control, consolidated legacy systems, faster customer response through dashboards and surveys, and the ability to launch new products and pursue rapid growth.

Miller UK

Iain Lytollis

IT Manager