Case Study: Midwest Wholesale Hardware achieves 25–30% inventory reduction and boosts efficiency with Epicor Prophet 21

Midwest Wholesale Hardware - Customer Case Study

Midwest Wholesale Hardware, a Kansas City–based commercial door hardware wholesaler with six locations and 69 employees, needed a business system to support national growth by improving efficiency and accuracy, cutting inventory, and uncovering savings and new revenue opportunities.

They implemented Epicor Prophet 21 with Epicor B2B Seller, DynaChange portals, Wireless Warehouse Management and Advanced Demand Forecasting, which eliminated manual steps, linked Purchasing and Accounting, reduced picking errors and split shipments, and increased online sales to 2% of total revenue. The company is on track to reduce inventory by 25–30%, improve turns, save on freight and labor, and boost overall operational accuracy.

Midwest Wholesale Hardware

Jorge Echave

Chief Executive Officer