Case Study: Midwest Equipment and Supply Co. achieves increased productivity and streamlined operations with Epicor Web-Based Consulting

Midwest Equipment and Supply Co. - Customer Case Study

Midwest Equipment and Supply Co., an Evansville, Indiana distributor of outdoor power equipment, needed a way to streamline daily operations without disrupting staff time or incurring travel costs for on-site consultants. The company struggled to schedule full-day visits and wanted more flexible, focused support.

Epicor Professional Services delivered Web‑Based Consulting—short, on‑demand remote sessions with screen sharing—so consultants could work directly with staff from their desks. The approach increased productivity, streamlined processes, reduced distractions and travel expenses, and let Midwest get timely help exactly when needed.

Midwest Equipment and Supply Co.

Rob Reynolds

Vice President, Midwest Equipment and Supply Co.