Case Study: Miami Home Centers achieves streamlined scheduling and reduced labor costs with Epicor Scheduling+

Miami Home Centers - Customer Case Study

Miami Home Centers is a family-owned hardware and home centers retailer in Miami with four locations. The company relied on manual Excel grids for employee scheduling, which was time-consuming for managers, prone to errors, and led to payroll mistakes and inconsistent staffing levels.

By adopting Epicor Scheduling+ alongside Epicor Eagle, Miami Home Centers moved to a cloud-based, integrated scheduling system with mobile access, reporting, and budget-aware scheduling. The change streamlined scheduling, cut manager hours spent on rostering and payroll fixes, improved pay accuracy, reduced labor costs from overstaffing, and helped ensure the right staff levels to maintain strong customer service.

Miami Home Centers

Johil Parbtani

General Manager