Case Study: McGuckin Hardware achieves improved inventory accuracy and a 27% reduction in purchasing labor with Epicor Eagle and Training on Demand

McGuckin Hardware - Customer Case Study

McGuckin Hardware, a family-owned Boulder, Colorado store operating since 1955 with 225 employees and over 150,000 SKUs, faced challenges keeping inventory accurate, managing time-consuming purchasing, and quickly training staff during its transition from Epicor Dimensions. Maintaining control of a vast SKU base and scaling employee training were critical to sustaining service and selection.

Implementing Epicor Eagle with Compass analytics, Eagle Mobile scanners and Epicor Training on Demand improved inventory accuracy, streamlined purchasing (reducing buyers from 18 to 13, a 27% reduction), enabled more sophisticated promotions and online billing, and increased employee knowledge and overall operating efficiency.

McGuckin Hardware

Bill Harrison

Infomation Systems/IT Manager, McGuckin Hardware