Case Study: McFarlanes.net achieves 52-hour recovery after devastating fire with Epicor Eagle Hosting

McFarlanes’ Quickly Bounces Back After Fire with Epicor Support and Hosted Solution

McFarlane Manufacturing Co., a third‑generation Sauk City, Wisconsin retailer and manufacturer with True Value and farm‑supply divisions, faced a devastating fire on May 20, 2013 that destroyed its main hardware store, inventory, server and peripherals, creating an urgent need to rebuild and restore operations.

Working with Epicor and the local community, McFarlanes sent offsite backups to Epicor and moved to Epicor Eagle with Epicor Eagle Hosting; within 52 hours all three locations were back online, Epicor reporting tools streamlined insurance claims, and the hosted solution provided improved connectivity, security and peace of mind as the business reopened and later held a grand re‑opening.

McFarlanes.net

John McFarlane

President