Case Study: McDonald Garden Center boosts gross margins and inventory control with Epicor Eagle

McDonald Garden Center - Customer Case Study

McDonald Garden Center is a family-owned lawn & garden retailer founded in 1945, operating three stores, a production facility and a landscape division in Hampton Roads, VA. Faced with live-plant inventory that moves between production, stores and projects, more than 20 POS stations and large seasonal peaks, the company needed better inventory control, faster transactions and department-level visibility to improve margins and operational efficiency.

By implementing Epicor Eagle, McDonald gained real-time multi-store inventory visibility, faster checkouts (about 12%), and two-day faster cashier training, plus detailed department-level P&L and reporting. Managers use the data to rebalance labor and merchandising, driving a 4.5-point company-wide increase in gross margin over six years, improved targeted marketing, and reliable system uptime (99.9% at registers).

McDonald Garden Center

Mark Anderson

Controller, McDonald Garden Center