Case Study: Mansfield Plumbing achieves 99% inventory accuracy and real-time supply chain visibility with Epicor CMS (Epicor)

Mansfield Plumbing - Customer Case Study

Mansfield Plumbing Products, a Perrysville, Ohio manufacturer of plumbing fixtures founded in 1929, needed an integrated ERP to provide real-time visibility across its supply chain and improve customer service. The company sought a single, multi‑functional system to manage manufacturing, warehouse, purchasing and order fulfillment without stitching together multiple applications.

Mansfield implemented Epicor CMS with the Epicor Customer and Vendor Portal and integrated EDI, using RF labeling, MRP and automated print distribution. The solution delivered real‑time inventory and transaction visibility, supported big‑box shipping/labeling requirements, enabled paperless communications and supplier ASNs, reduced IT overhead, and drove inventory accuracy to 99% while improving supply‑chain collaboration and customer service.

Mansfield Plumbing

Taft Thomas

Director of Information Services