Case Study: Cohn & Gregory achieves streamlined operations and real-time inventory visibility with Epicor Prophet 21

Maintaining a Competitive Edge With an Aggressive Growth Strategy

Cohn & Gregory, a Fort Worth–based wholesale distributor of pipe, valves, and fittings serving contractors, OEMs and industrial sectors, had grown from a small operation into five branches but was held back by a segmented, hard-to-use system that couldn’t deliver real-time metrics. The company needed a flexible, user‑friendly solution to retrieve actionable data, streamline operations, and support its customer-focused, 24/7 service model.

They implemented Epicor Prophet 21, which unified CRM and inventory management, enabled drilling into multiple data layers and real‑time inventory visibility, and automated order entry and purchase‑order workflows. As a result, Cohn & Gregory now services customers faster and more efficiently, sends timely order acknowledgments, operates with the capacity of a much larger organization, and is positioned to support aggressive future growth.

Cohn & Gregory

Scott Mahaffey

President