Case Study: Gulfeagle Supply Inc. dba Kimal Lumber achieves greater efficiency and enhanced customer service with Epicor

Lumber Dealer Operates More Efficiently and Provides Enhanced Levels of Customer Service with Epicor BisTrack

Gulfeagle Supply Inc. dba Kimal Lumber, a multi-location lumber dealer in Florida, needed to replace its aging system and improve operational efficiency, inventory accuracy, and customer service. The company turned to Epicor and its Epicor BisTrack solution, including tools for dispatch, delivery, and training, to support its lumber, truss, and manufacturing operations.

Epicor implemented BisTrack along with Journey Planner, Delivery, and Training on Demand to streamline purchasing, order processing, dispatch, and delivery. The result was faster workflows, better truck and driver utilization, fewer delivery errors, real-time delivery notifications with proof-of-drop photos, smoother go-live training, and improved inventory precision through cycle counting and kits, helping Kimal Lumber boost efficiency and strengthen customer experience across six locations.

Gulfeagle Supply Inc.

Kimal Lumber

Information Technologies-Corporate