Case Study: Kelseyville Lumber achieves higher margins and operational efficiencies with Epicor BisTrack (Epicor)

Lumber and building materials supplier meets business needs with Epicor BisTrack

Kelseyville Lumber, a single-location lumber and building materials supplier in Kelseyville, California serving a 50/50 mix of contractors and retail customers from an 85,000 sq ft facility, needed to replace an aging legacy system that limited reporting, business analysis, and forced costly outsourcing. The company’s goals were better operational intelligence, lower expenses, and streamlined management.

They implemented Epicor BisTrack, gaining role-specific dashboards, stronger inventory control, and in-house reporting tools. The result: margins rose two percentage points, DIY sales grew from about 35% to 60%, payroll and subcontractor costs fell, and outsourcing for accounting and report writing was significantly reduced.

Kelseyville Lumber

Mark Borghesani

General Manager, Kelseyville Lumber